Social Services

§ CT Department of Social Services (DSS)

General Eligibility Information and questions: (855) 626-6632

General Social Work Questions: (860) 496-6950

62 Commercial Street, Torrington 06790

Hours:  Weekdays, 8:00 A.M. to 4:30 P.M.

DSS Services include:

Medicaid-for medical needs in the community, at home or facility.

SNAP (Food Stamps) (Supplemental Nutrition Assistance Program)

Financial Assistance – aid to the aged, blind or disabled.

Elder Protective Services – for protecting those 60+ from abuse, neglect or exploitation.

Qualified Medicare Beneficiary (QMB), Specified Low Income Medicare Beneficiary (SLMB), Additional Low Income Medicare Beneficiary (ALMB) – to assist in Medicare premium and deductible costs, benefit varies depending on individual’s situation.

Conservator of the Person or Conservator of the Estate

Programs – call Elder Protective Services for specific eligibility information.

§ Department of Children and Family Services (DCF)

62 Commercial Boulevard, Torrington CT 06790

(860) 496-5700 or (860) 842-2288

§ Elder Protective Services

New Referrals: 1-888-385-4225

Ongoing Cases in NW area: 1-860-496-6950

§ Salvation Army – Winsted

716 Main St., Winsted

(860) 379-8444

§ Social Services in New York State

Community Action Program (845) 877-9272

Food Stamps (845) 431-5227

Public Assistance (845) 486-3000

§ Social Service Agents & Municipal Agents

Can help Connecticut residents with information, counseling, and coordination of local services (See Page 12). 

Social Service Agents may also help by accessing town or local funds such as Berkshire Taconic Community Foundation’s Neighbor–to–Neighbor, Blue Horizon, Jane Lloyd or Women’s Cancer Wellness Funds.


If you are unable to reach your Social Service or Municipal Agent, or they cannot provide an answer for you, please contact DSS (Department of Social Services) at (855) 626-6632, or call Infoline (211).


Emergency – Call the First Selectman’s Office  or Infoline (211)


Webmaster: H. Bancroft 2021